Legal Information

Poko Terms of Use

Last updated: January 2025

These terms govern the rights and responsibilities of both you and us with respect to your use of the poko platform. By registering or accessing the site, you are deemed to have accepted these terms. Please read the full terms and conditions and contact us if you have any questions.

Core Terms & Rules

Account Registration & Eligibility

To open an account on poko, you must be 18 years of age or older and a resident of Bangladesh. All information provided at the time of registration must be accurate, complete, and up to date. Each user may only hold one account — creating multiple accounts is strictly prohibited and may result in account termination. It is your own responsibility to keep your login credentials confidential, and you are accountable for all activity that occurs on your account. If you suspect that your account has been accessed without authorization, please notify our support team immediately.

Deposits, Withdrawals & Payments

All financial transactions are conducted in Bangladeshi Taka (BDT / ৳) and must be made through approved payment methods. Specific minimum and maximum limits apply for deposits and withdrawals, which are clearly stated on the platform. Transactions using third-party accounts are prohibited — only payment methods registered in your own name may be used. Withdrawal requests will be processed within the designated timeframe after the verification process. We reserve the right to hold funds pending investigation in the case of any suspicious or fraudulent transactions.

Gaming Rules & Fair Use

All games on poko are operated in accordance with international standards, and outcomes are determined by Random Number Generator (RNG) technology. The use of any bots, automated software, hacking tools, or cheating methods is strictly prohibited and will result in immediate account closure. We reserve the right to forfeit any winnings obtained through violations of gaming rules. Attempts to gain unfair advantages through multiple accounts or promotional abuse will be treated as serious violations. We expect the cooperation of all users in maintaining a fair and enjoyable gaming environment.

Bonus & Promotion Terms

All bonus and promotional offers on poko are tied to specific wagering or betting conditions, which must be read carefully before acceptance. A specified amount of betting must be completed before bonus funds become withdrawable. Each promotional offer may only be claimed once per user, and cannot be claimed multiple times from the same household, device, or IP address. If the promotional conditions are not met, the bonus and any associated winnings will be voided. We reserve the right to modify or withdraw bonus offers at any time.

Privacy & Data Protection

The methods by which your personal information is collected, stored, and used are described in our in the Privacy Policy described in detail. We do not sell your information to third parties, and information may only be shared for legal or service-provision purposes. Our platform uses SSL encryption to keep your sensitive information secure. You may contact us at any time to inquire about or request deletion of your stored information. We comply with data protection laws and treat your privacy with the utmost importance.

Account Suspension & Closure

In the following circumstances, we reserve the right to temporarily suspend or permanently close an account without prior notice: violation of these terms, fraudulent activity, suspected money laundering, or other illegal conduct. In the event of account closure, any genuine deposited funds in the balance (excluding bonuses) may be returned, but only after the investigation is complete. You may also request to close your own account at any time — Responsible Gaming You can find more information on the page. Account termination decisions are final and will not be reconsidered without sufficient evidence. If you have any complaints, please contact the support team.

Right to Modify Terms

Poko reserves the right to modify these terms, in part or in full, at any time. For significant changes, we will endeavor to notify users as far in advance as possible. Continuing to use the platform after any changes means you have accepted the new terms. Therefore, it is recommended that you visit this page regularly to stay informed of the latest terms. If you object to any change, please stop using the platform immediately and contact us.

FAQ

In case of a terms violation, poko may temporarily suspend or permanently close an account. For serious violations, any winnings earned may also be forfeited. We always encourage users to follow the terms and enjoy the platform fairly. In the case of any unintentional violation, contacting the support team will allow the matter to be reviewed. Transparency and fairness are our highest priorities.

Users must be 18 years of age or older to register on poko. Minors are strictly prohibited from opening an account or using the platform. We may request the necessary documentation to verify age. We strictly enforce the age limit to ensure responsible gaming. For more details, please visit our Responsible Gaming View the page.

Yes, all legal information and terms for poko are provided in Bengali for users in Bangladesh. We believe that when users can understand the terms in their own language, they can use the platform more consciously. If anything seems unclear, please contact our FAQ View the page or contact our support team. We are always committed to transparency and to providing users with complete information.

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Register with poko and enjoy the best online gaming experience in Bangladesh. Our support team is always ready to help with any questions.

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